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January 18, 2012

CRM Featured Articles

SAP to Provide Retailers with Real-Time Data

New BusinessObjects application gives retailers a deeper understanding of the merchandise and customer lifecycle.

One Hour Translation Offers Free Customer Feedback Tab

New free app automatically translates customer feedback into whatever language the site owner specifies.

Bill Clinton Discusses Bookstores, Tax Reform, and High-End Manufacturing at NRF Conference

The former president names his favorite bookstore and explains what his mother taught him.

Infor Launches New Marketing Suite

Multichannel campaign management tools, analytics let marketers deliver comprehensive messages.

Viewpoints

Cater to the Mobile Marketplace

With the mobile user base continuing to grow, it's essential to provide what your users need.

Case Studies

Creative SEO Strategies Lead to Ringing Results

Distilled works with Impact Dialing to boost search rankings

The Tipping Point

Redefining CRM

Why one size fits all no longer does