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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

November 02, 2011

CRM Featured News
Angel Introduces Location Services Intelligence to the Customer Experience
The new tool extends real-time location services and caller insight to any mobile device.
GramercyOne Unveils Free Cloud-Based Booking and Marketing Tools for SMBs
GoSuite empowers SMBs to book services, manage customers, and promote deals.
DemandTec Adds Cloud-Based Planning and Performance to Its Apps
The newest features include richer marketing, merchandising, and trade planning tools.
Ifbyphone Introduces MyLeadResponder to Address the Gap Between Web Inquiries and Sales Follow Up
New voice-based marketing automation application enables companies to convert more leads into sales; staff is instantly notified of a web inquiry and can then instantly connect with the lead on the phone.
Insight
Social Media’s Tough to Measure
Current benchmarks are "typically the wrong ones"
Magazine Features
Redefining IVR’s Role Pays Off



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