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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

July 06, 2011

CRM Featured News
AMEX Releases Social Media Tool for SMBs
YourBuzz helps businesses listen to and connect with customers across social channels.
Avidian Technologies Announces Prophet Mobile Web
Mobile solution gives users access to CRM data anytime, anywhere.
VirtualLogger Releases New Survey System
Cloud-based post-call survey system uses speaker recognition for agent identification.
Magazine Features
eSurvivor: Commerce Challenge
Fierce battle centers on retail players and favors those who adapt best to new market dynamics
The Shifting e-Commerce Marketplace
Companies seeking suppliers have plenty from which to choose, but the market is turbulent
Viewpoints
Chronic Billing Disorder
The silent customer relationship killer



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