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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

March 21, 2011

CRM Featured News
HP to Enter the Cloud
Cloud computing believed to be integral for the company's future growth.
Forrester Research Describes a “Global Social Imperative”
Analyst Nate Elliott recommends developing global outreach strategies through social media.
Forty-Four Percent of Consumers Have Had a Negative Experience with a Loyalty Program
A new study finds that Americans say loyalty and rewards programs miss the mark with membership benefits and aren't driving loyalty.
Magazine Features
The 2011 Service Leaders
The 2011 Rising Stars
Viewpoints
Not Your Average Call Center
Customer satisfaction versus offshore cost savings



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