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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

March 16, 2011

CRM Featured News
IBM Makes Commerce Smarter
New software and consulting service includes a "university," cloud analytics, and personalized shopping strategies.
Insight
Hotels Go Mobile for a Better Stay
Properties create apps to reach prospective guests and the ones they have
Customers Becoming Salespeople
The rising power of consumers should put them at the forefront of social strategies
Viewpoints
Are E-Communication and CRM Systems Helping or Hurting Your Business?
How to use innovation to your advantage



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