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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 24, 2011

CRM Featured News
Groupon Chooses the Vertica Analytics Platform to Gain Insight into Subscriber and Customer Behavior
Groupon will deploy the Vertica Analytics Platform on the Amazon Elastic Cloud Computing (EC2) solution for deployment flexibility and ease of scalability.
Customer Centricity
Location’s Not Really Where It’s At
The danger of uniting location-driven applications and customer interactions
Insight
Every Channel Has Its Thorn
Marketers seek to tear down channel silos to improve customer data and build better campaigns
Viewpoints
New Year, New SEO Rules
Big changes influence how digital marketers do business
Patient Service Doesn’t Stop at the Hospital Door
Communicate early, be highly interactive, and automate



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