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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 17, 2011

CRM Featured News
iPipeline Acquires GaleForce Solutions and Leading CRM Suite
The acquisition expands iPipeline's bank, broker-dealer, wealth management, and international customer base.
Salesforce.com Acquires Dimdim
The acquisition will extend Chatter collaboration platform with real-time communication technologies.
Reality Check
Supplying the Law of Demand
Make sure you're delivering messages that customers want to hear
The Tipping Point
Consumers Depend on Us
Being friended or followed is desirable; fostering trust is more important
Viewpoints
The Time to Act
The next step beyond social media monitoring.
The Silent Killers of Social Media
How CRM can help neutralize the danger zones.



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