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January 10, 2011

CRM Featured Articles
Blackbaud Adds New Analytics Tools to The Raiser’s Edge
The Raiser's Edge improves fundraising, communications, and supporter identification.
Magazine Features
Online Behavioral Advertising Regulates Itself
Following FTC's lead, media and marketing associations outline transparency-driven principles
Facebook: The Black Sheep of Online Behavioral Advertising
Will dubious user data-sharing practices hurt the industry?
Tackling Tech Complexity
Focus on innovation and improving the customer experience.
The Marriage of Mobile and Multichannel Marketing
Mobile's central role in the coming cross-channel revolution.

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