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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

November 08, 2010

CRM Featured News
Lithium's Social is "Suite"
The Social CRM player rolls out a fully integrated suite of social tools, complete with commerce, support, and brand-awareness-specific offerings.
Insight
Required Reading: Slowing Down Your Social CRM
Relationship-building takes more than a tweet
REAL ROI
To Predict and Serve
Predictive analytics helps a police department make better use of limited resources.
Viewpoints
It’s About Answers
Knowledge-based technologies are now essential to the customer experience.



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