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October 20, 2010
CRM Featured Articles
5 Dos and Don'ts of Social Media Marketing
18 Oct 2010
Social Ad Summit '10: Is your marketing team really prepared to launch a social media campaign?
ESPN Goes "Hyper-Local"
18 Oct 2010
Location-Based Marketing Summit '10 — Day Two: An executive reveals the cable sports network's current and future location-based strategies.
5 Steps to a Thriving B2B Community
18 Oct 2010
Web 2.0 Expo '10 — Day 3: A marketing executive from Philips, the largest consumer group on LinkedIn, shares what it takes to run a healthy community.
Viewpoints
The Brave New Business Model for CRM
27 Sep 2010
Today's customer leadership requires a new approach.
6 Strategies to Conquer the Chaos
29 Sep 2010
Don't let chaos turn the dream of entrepreneurship into a nightmare.
Front Office
Has Our Technology Exceeded Our Humanity?
22 Sep 2010
Your challenge, in a lot of ways, is to infuse what you do with humanity.