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October 06, 2010

CRM Featured News
SAP Announces 10 New BusinessObjects Applications
DEMO Fall '10: SAP Co-CEO Bill McDermott announces the launch of new applications and champions SAP's partnership ecosystem.
NGenera Rebrands as Moxie Software
A few years following the acquisition of Talisma, nGenera unites its collaboration and customer interaction product sets on one platform.
Insight
Does Social CRM Need Gartner’s Seal of Approval?
Despite unveiling three reports on social software, some in the industry question whether the research giant has done justice to a still-exploding sector.
Reality Check
The Greening of CRM
Sustainability, in all its forms, may be the industry's next big thing.
Viewpoints
Anyone Can Post a Status Update
Figure out why they do it, and you can foster a positive brand conversation.



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