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September 08, 2010

CRM Featured Articles
Mzinga Adds Analytics and New Features to OmniSocial
With its latest launch, the social solution provider brings forward new reporting dashboards, mobile applications, and social network interoperability.
ICentera Directs a Solution to the Indirect Sales Channel
ICentera, a provider of sales enablement solutions, releases a specialized product designed for channel partners.
Magazine Features
The 2010 CRM Elite: An Introduction
The CRM Elite: Raising the Roof
On the foundation of a Salesforce.com sales contact center, homebuilder Beazer Homes USA constructs increased sales out of fewer, better leads
The CRM Elite: Communing with Customers
Business products provider CDW ups sales thanks to a Communispace-powered environment that turns customers into stakeholders
The CRM Elite: Sweetening the Deal
Making a meal of Microsoft Dynamics CRM, JellyBelly cuts down on churn and boosts revenue
The CRM Elite: Curing the Sick
CDC Pivotal helps resuscitate the sales process of diagnostic-systems provider Sysmex America
The Appeal of Single-Solution Master Data Management
Can your master data and your customer data just get along?

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