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July 28, 2010
CRM Featured Articles
Pitney Bowes Acquires Portrait Software
25 Jul 2010
In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.
Viewpoints
Going Viral: Social Media and Customer Service
26 Jul 2010
How to embrace social engagements in the contact center.
Insight
CRM On Twitter: July 2010
14 Jul 2010
Secret of My Success
Putting the Pedal to the Metal with Sales
14 Jul 2010
A cloud-based CRM implementation helps a digital sales agency drive its solutions into the future.