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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

July 12, 2010

CRM Featured News
Aberdeen Retail Summit Revisits Familiar Topics
Aberdeen Group Retail Summit '10: Two keynotes offer new insight into the impact of social and mobile marketing.
4 Ways to Boost Customer Experience
A new Forrester Research report reveals methods to make customer experience projects matter to companies and consumers.
Magazine Features
Reading the Text
McGraw-Hill learns to sell smarter.
Reality Check
The Next 15 Years of CRM
Your customer-centric business strategy must become a two-way street.
Viewpoints
Enabling the Long Tail of the Channel
B2B social networking and online media can maximize channel business.



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