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The Future of Mobile Is Now
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CRM Evolution '09 — Day 2: Mobile applications are bridging the gap between sales and CRM.
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How to Sell More, Grow Your Business, and Defy the Economy
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CRM Evolution '09 — Day 1: Sales and strategy luminaries offer tips for staying above ground -- and prospering -- during the downturn.
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Calling All Social Customers
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CRM Evolution '09 — Day 1: KEYNOTE: Customers may control the conversation, but they do not control your business.
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The Power of Voice
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CRM Evolution '09 — Day 2: Today's keynote address stressed the need for speech throughout the enterprise, not just in the call center.
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Social CRM Showdown
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CRM Evolution '09 — Day 3: Two sets of panelists take the stage to confer on social CRM — where we are now and where we may be headed.
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Unica Integrates with Version 8
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Sporting a new look and a new user interface, the marketing solutions vendor retires the Affinium name and targets the interactive marketer.
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CallCopy Puts the WFO Pieces Together
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Citing customer demand and market movement, the company unveils its latest platform, promising the equivalent of a workforce optimization suite.
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