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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

May 13, 2009

CRM Featured News
Attensity Group to Tackle Unstructured Data
The three-company roll-up aims to enhance customer service by using voice-of-the-customer feedback.
Customer Care and Billing Become Flexible
Is MetraTech's latest solution agile enough to tackle the recession and greenfield opportunities?
TreeHouse Interactive Digs Up the Roots of ROI
New features in the company's Marketing View product focus on demand generation and connecting campaigns to leads.
Insight
Shopping On the Go
Why mobile shopping—"m-commerce"—is finally getting a move on.
REAL ROI
Scoring with Fans
Retail had a bad season, but Wrigleyville Sports now finds itself safe at home.
Viewpoints
Defeating Dirty Data
Address the mess to improve your appearance in customers' eyes.



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