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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 15, 2009

CRM Featured News
New Social Media Not Helping Sales
A recent study affirms that what's cool isn't necessarily what's selling -- or what's helping your company sell more.
Salesforce.com Frees Up Mobility
Cloudforce London '09: The popular on-demand provider introduces a free version of its mobile CRM access package -- after all, one executive says, "cloud applications make mobility possible."
SPSS Rebrands Its Analytical Offerings
The vendor updates its software for data mining and text analytics, ditching the "Clementine" brand name for "PASW," an acronym for "predictive analytics software."
Authenticity Is the New Authority and Less Is the New More
Web 2.0 Expo '09: Keynote speakers urge audience to connect with customers -- by telling stories and, above all else, by being honest.
Insight
Bad Billing Will Kill Off Your Biggest Buyers
More than half of telecommunications carriers don't measure customer satisfaction when it comes to enterprise billing.
Re:Tooling
Re:Tooling -- Knowledge Management: Knowledge (Management) Is Power
The need for knowledge now permeates the enterprise.
Viewpoints
Designing the Perfect Territory
Optimize sales resources through effective use of territory alignment.



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