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April 08, 2009
CRM Featured Articles
NetSuite Forms Another Cloud Out West
31 Mar 2009
The on-demand CRM and ERP vendor introduces the SuiteCloud Ecosystem, the latest word in software-as-a-service development and distribution.
Right Message, Right Channel, Right Time
01 Apr 2009
Varolii looks to go three-for-three with its latest array of automated communication applications.
Viewpoints
Give It to Me Now!
08 Apr 2009
In the Age of the Customer, customers demand attention.
Connect
Social Customers Want to Engage
01 Apr 2009
But are you prepared to let them?
Insight
Power to the Consumer
01 Apr 2009
New federal laws require an opt-out for prerecorded calls—but that just might lead to better relationships.