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November 17, 2008

CRM Featured Articles
AMI-Partners Susses Out the Hot SaaS Vendors
A new report looks at several on-demand application providers who are worth keeping an eye on.
FreshAddress and Return Path's ECOA Join Forces
The acquisition aims to consolidate the market for email hygiene and correction services.
Salesforce.com and Amazon.com: Superpowers Team Up in the Cloud
Dreamforce '08: Salesforce.com cofounder, Chairman, and CEO Marc Benioff announces the cloud company's foray into Web sites and its integration with Facebook and Amazon Web Services platforms.
Market Focus: High-Tech -- The Complexity Chasm
As high-tech companies seek new directions, is the customer experience falling through the gap?
Magazine Features
The Slackers’ X-cellent Adventure
Generation X has a reputation for aimlessness, but, in truth, its members are concerned about the future—and they're using their resources accordingly.
Reality Check
Technology and the Digital Client
A new reality emerges for the people-process-technology mix.
The MDM Journey
Planning a successful approach to master data management.

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