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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

October 01, 2008

CRM Featured News
Go Ahead, Get Your Head in the Cloud
Gartner Web Innovation Summit '08: Computing on the Web today means community, collaboration, and consumerization.
Partners Bark Up the Right Tree
TreeHouse Interactive's channel management suite gets an overhaul in advance of integration with Oracle CRM On Demand.
Quality Relationships Pump the Contact Center's Lifeblood
Annual Call Center Exhibition '08: According to the keynote presenter, only a personal connection can lead to true satisfaction.
The Industry According to Benioff
Gartner Web Innovation Summit '08: Salesforce.com chairman and CEO weighs in on the evolving software landscape and his CRM company's monumental leap onto the platform.
Front Office
These Marketing Messages Go to 11
if the message in a television commercial isn't compelling, simply raising the volume isn't going to make it so.
Magazine Features
There's No Place Like Home
As technology drives flexibility, the living room is becoming the new contact center. Will customer service ever be the same?
Viewpoints
Cash In on Incremental Value
A new-old approach to marketing spend comes of age.



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