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July 07, 2008

CRM Featured Articles

Trillium Software and Teradata Join Forces

Teradata's reselling of Trillium DQ offerings offers a boost in master data management for enterprises.

Single Marketing Headquarters with Lyris HQ

New suite of marketing solutions aims to "Simplify, Unify, [for] ROI."

The Art of Simplexity

Selectica releases its latest sales configurator, optimized for field agents with high-end laptops.

LucidEra's Lead Conversions Are BI in the Sky

On-demand business intelligence may make it easier to get insight whether you're big or small.

Magazine Features

Jumping Into the SaaS Pool

It's no longer a matter of just testing the waters: Large enterprises are making a splash with software-as-a-service CRM.

Viewpoints

A New Business Model Requires a New Service Model

Customer collaboration is key.

Front Office

This Is Not Your Father’s CRM Industry

Many companies are already seeing the ownership, or control, of their customer relationships shift toward the customer.