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June 25, 2008

CRM Featured Articles
Business Process Outsourcing Market to Reach $450 Billion by 2012
New statistics affirm the industry's continued growth amid warnings that activity could "take a downturn" as a result of November's presidential election.
NetSuite BOSes Its Way into Manufacturing
Will on-demand ring a bell in manufacturing? The SaaS pioneer rolls a new vertical integration off the assembly line, and its partners are also building for the industry using NetSuite's Business Operating System platform.
The Future of Technology: It's All History
Gartner Application Architecture, Development & Integration Summit '08: Industry experts share insight on the future of information technology.
Required Reading: Let's Hear It for the Customers!
Consumers are talking to the world -- and the world is listening.
Secret of My Success
Jazzing Up Online Loyalty
An NBA team uses MyLifeBrand to create social networking that sparks loyalty, ups revenue, and increases sales.
4 Ways to Fix Your Email Marketing
A solid contact strategy is the key to success.

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