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CRM Magazine's SaaS Dashboard electronic newsletter – Also written by CRM's award winning editorial staff, our SaaS Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Saas Dashboard eNewsletter and get past the hype.

February 02, 2011

CRM Featured News
Former Salesforce.com Exec Joins Parature to Lead Growth and Expansion Plans
Parature Appoints former Salesforce.com Senior Sales Executive Mike Minelli to Chief Revenue Officer
Salesforce Launches Chatter.Com
Chatter.com makes private social networks available to every company around the world.
Customer Centricity
Customer Service Initiatives for 2011
Tough economy erodes customer loyalty, but there are ways to rebuild it
Reality Check
Marketing + Sales + CRM = Big Impact
Winning formula links essential modules on the same platform
Viewpoints
Riding the Wave: The Benefits of Building and Maintaining a Cult Following
A B2B Approach to Leveraging Customer Interaction
Patient Service Doesn’t Stop at the Hospital Door
Communicate early, be highly interactive, and automate



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