CRM Magazine's SaaS Dashboard electronic newsletter – Also written by CRM's award winning editorial staff, our SaaS Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Saas Dashboard eNewsletter and get past the hype.

October 21, 2010

Case Studies
Learning a Valuable Lesson
Becker Professional Education studies RightNow Technologies' sales and marketing tools.
CRM Featured Articles
5 Dos and Don'ts of Social Media Marketing
Social Ad Summit '10: Is your marketing team really prepared to launch a social media campaign?
What Will Become of the Web?
Web 2.0 Expo '10 — Day 1: "The world we need is one we've never yet seen," declared Tim O'Reilly at his bi-annual technology event.
Customer Centricity
The Growth of Social Media in Customer Service
In a space this new there's nowhere to go but up.
Best Practices Are Born Every Day
Social media success is often hard to spot, but you need to know where your industry is headed.
6 Strategies to Conquer the Chaos
Don't let chaos turn the dream of entrepreneurship into a nightmare.

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