The CRM Market Leader Awards
CRM magazine will name the top companies in the following 13 categories, based on feedback from the top CRM industry analysts and consultant.
This year's categories are as follows:
- Enterprise CRM Suite;
- Midmarket/SMB CRM Suite;
- Contact Center Infrastructure;
- Sales Force Automation;
- Marketing Automation;
- Customer Feedback Management;
- Business Intelligence;
- Analytics;
- Customer Data Platform;
- Interactive Voice Response System;
- Workforce Optimization;
- Identity Resolution; and
- Business Process Outsourcing.
Winners will appear in the September 2020 issue of CRM magazine, as well as online at destinationCRM.com.