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CRM Analyst
The Goodkind Group
New York, NY

Job Description

Responsibilities:

  • Research, analyze and prepare reports on a wide variety of company, business, industry, markets and/or competitor data to support the firm’s business development and strategic initiatives. 
  • Provide research assistance to lawyers to support practice or client-related projects as assigned.
  • Assist in efforts to market the BI group’s service to firm personnel.
  • Monitor news developments affecting the legal and other industries, key clients and other topics as assigned.
  • Keep metrics on work completed for monthly and annual reports.
  • Perform special projects and other duties as assigned.

Job Requirements

  • Experience with modern dashboarding and data discovery tools such as Spotfire, Tableau
  • Familiarity with CRM databases and structure such as Unica, SFMC
  • Outstanding functional and technical communication skills
  • Strong program and project management skills
  • Strong ability to analyze and interpret data
  • Strong Data quality methodology and data modeling skills
  • Knowledge of integration concepts as they relate to sourcing data from disparate sources.
  • Comfortable working in CRM tools and analytics environments – CRM, DMP, R, SQL
  • Bachelors Degree
  • 3 - 5 years in a direct to consumer CRM role, and/or analytics
  • Self-motivated, results-oriented, strategic thinker
  • Strong time management and prioritization skills
  • Strong computer skills necessary (All Microsoft Office programs) with heavy focus on PowerPoint
 
 
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