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CRM Analyst
The Creative Group Company
Englewood, NJ, US

Job description

The Analyst position will be responsible for managing and building customer relationship data. This position will require analyzing and reporting digital data from email campaigns for a global consumer electronics client. This is a multi-functional position requiring client-dedicated stewardship and technical proficiency (i.e. reporting and analysis, CRM analytics, performance measurement, click-stream) based mostly on email initiatives, direct mail, and similar touch-points.Responsibilities- Ability to view, analyze, and interpret different customer touch points (email, DM, click-stream, CRM, Customer Service) and provide analytics-based recommendations to senior management.- Manage delivery of analytic projects and assist in setting strategic direction for the CRM analytics practice area.- Support in identifying missing data and developing collection strategies for KPI that directly measure online campaigns, website and conversion performance.- Assist in interpreting data and track results across multiple marketing channels using various data sources and toolsets.- Conduct gap analysis and identify opportunities through data exploration.- Guide marketing decisions based on findings in data points.Requirements- Bachelor's or Master's (preferred) degrees in related fields- Must have in-depth knowledge of Web Analytics and usage of web analytics tools (i.e. Omniture, Google Analytics, WebTrends, etc)- 3+ years' experience with CRM, web analytics, and online marketing data analysis required- Knowledge of email best practices- focused and specialized in working with data (track, view, analyze, interpret, report, and make recommendations based on CRM data).If interested please contact adam.schryver@creativegroup.com


CRM - Customer Relationship Manager, CRM Marketing


At TCG, we're committed to you from the moment you sign up. We won't make you work a certain number of hours or fill out piles of paperwork before we commit to you and your professional future. We believe it's important to spend time with you from the beginning in order to assess your skills, determine your strengths and figure out the type of work you want to do. Our trained staffing professionals understand that you have a real passion for your work and do their best to find opportunities that are the best fit for you. And we don't stop there. We're also available to help with your career questions, provide tips on improving your portfolio and acing interviews, and more. Plus, as one of our registered candidates, you'll have access to thousands of online training courses and books ? and of course, everything is free and available when you need it.


Apply for this job now or contact our branch office at 1.888.846.1668 to learn more about this position.


All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.


  • 2017 The Creative Group. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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