CRM Magazine: August 1999
Magazine Features
Midsize companies are turning to sales automation to help them compete, and that's driving a boom in software designed for the mid tier.
Looking for a summer escape...or competitive advantage? Our panel of CRM experts reviews the latest and greatest business technology books.
Reality Check
Sales managers must know who is doing what, when and how. Now, technology can provide this information-and make it more meaningful.
To compete against Bank of America, Bayshore National Bank trains its employees to sell-and gives them the CRM tools they need to close the deal.

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