CRM Magazine: January 2000
Magazine Features
Smarketing!
Is CRM technology ready to support the new sales/marketing discipline?
A Marketing Marvel
With Annuncio Live, Lucent Technologies creates a productive "one-to-one" marketing machine.
Death of the Call Center
Although the transition of the traditional call center to an interactive center is still very much in its infancy, few disagree that companies will eventually be forced to make the leap, if only to keep up with their competitors.
Quantum Leap in Quality
Quantum's Snap division makes online marketing work.
The 2nd Annual SMA Customer Interaction Awards
 
REAL ROI
All Together Now!
Attune imposes order on marketing campaign chaos.
Vantive Advantage
Vantive Sales gives reps the tools they need to close the deal.
 
CSO Insights
Getting Together, Electronically
Technology for conducting meetings over the Internet can help bring your remote workers into the home office.
 
The Edge
Coming Events
CRM Leaders Capture Microsoft Industry Solution Awards
Customer Relationship What?
Levi-Strauss-Phasing Out E-Commerce
Many Happy Returns?
With their acquisitions of Clarify and Vantive, Nortel and PeopleSoft dive into uncharted waters.
Mom, Tommy Siebel Hit Me!
SAP sues Siebel over alleged "poaching." Then there's that chocolate thing, too...
Q3 Financials Soar
 
Hot Prospects
Marketing Applications Ready for Prime Time
Enterprise marketing applications facilitate and accelerate online campaigns.
The Latest Products and Services
 
MarketWatch
MarketWatch
Mighty Mite
The pocket-sized Psion Series 5mx H/PC packs real power and speed.
Printing on the Go
The Brother MP-21C Mobile Color Ink Jet Printer offers reasonably priced portability.
The Complete Picture
Using ProChannel, QuickLogic coordinates front and back office functions.
The Great Communicator
LG's Phenom Express H/PC cranks out a lot of communications functions from its tiny form factor.
 
Touching Base
Embracing the Big E
 
In Closing
Mis-information
A wistful reminder that technology is only good when it works...
 

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