July 1999

Corporate portals hold the promise of supplying myriad types of enterprise data through one easy-to-use interface, but is the concept ready for prime time?

by Susan Borden

Answering the Call

W.W. Grainger improves service by quickly and efficiently responding to customer inquiries.

by Matt Purdue

Are You Keeping Up?

I Bendata, Take Thee Goldmine...

Is the Bendata/GoldMine merger a match made in heaven, or a marriage of convenience?

by Douglas McWhirter

SalesLogix Buys Enact

Taking Account

Today's account management software tracks client information and history-all at the click of a button.

by Barton Goldenberg

The Power of Sales Process Thinking

Seeing sales as the outcome of a process is the key to customer satisfaction.

by Paul Selden

To The Web!

Vantive's Blues

During the past year, CRM software maker Vantive Corp. suffered bruising managerial upheaval, lackluster earnings and plummeting stock values. In the wake of such tumult, industry observers think Thomas L. Thomas, the man Vantive's beleaguered board recently hired to resuscitate the company, has his work cut out for him.

by Douglas McWhirter

Hot Prospects

The Latest Products and Services

by Danna Voth

MarketWatch

A Notebook Contender

It may look like a smaller version of a standard notebook, but NEC's MobilePro 800 runs the Windows CE operating system.

by Susan Borden

Applix Enterprise

You put a lot into maintaining your customer relationships. Applix Enterprise 7.0 delivers real-time information and tools to help you stay on top of your game.

by Rich Bohn

From your area of expertise, what three strategies would you recommend businesses adopt to be competitive in the coming year? Why?"

by Douglas McWhirter

Small size, efficient performance

The Wedge MiniNote cuts some corners but delivers respectable performance.

by Michelle Delio

The Lean, Mean Palm Machine and the Screen Gem

The Palm IIIx is the most expandable Palm device to date.

by Lee Sherman

Touching Base

ERP: Out in the Cold?

by Larry Tuck

In Closing

E-Healing

Give your sales reps the CRM tools they really need.

by Douglas McWhirter

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