CRM Magazine: October 1999
Magazine Features
There's nothing magical about picking the right systems integrator- but it can be a bit of a juggling act.
One sales automation vendor's experience on the world stage provides insight into the dynamics of the global market for CRM.
Reality Check
Coaching and SFA technology offer the keys to improved sales performance.
Lucent Technologies' presentation solution helps its customers make their sales.
CSO Insights
CRM Software Buying Trends-What's Hot, What's Not, What's Missing
The Edge
Leverage the efficiencies e-mail offers.
Handheld data devices are convenient, but coordinating all that information can be a challenge. Thankfully, solutions are only a click away.
CRM initiatives need leadership, and that leadership should come from the top.
Vantive's new CEO Tom Thomas talks about the past, the present and the future of the company he calls "the most undervalued game in town."
Hot Prospects
The IBM ThinkPad 570's docking capability offers the enterprise versatility and comfort.
Symantec's Mobile Essentials 2.0 helps mobile reps connect-and reconnect-on their laptops as they travel.
Great Elk offers a multinational CRM solution.
When your CRM vendor goes public, will the brains behind the company cash out and leave customers high and dry?
MS Office 2000 leverages the Web to empower the enterprise.
Canon's BJC-50 portable bubble-jet color printer is ready to rumble on the road.
The Seattle Mariners play it safe with advanced security system for laptops.
Touching Base
In Closing
Which SFA technology is right for your company? Try asking the people who will use it.

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