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CRM Magazine: May 2000
Magazine Features
CRM forces information technology departments to reevaluate their place in the organization.
Traditional companies are finding that the Web offers new ways to cement customer relationships.
Build customer loyalty by maximizing your web site's potential
Despite some false starts, wireless sales support now looks as if it's headed for deployment. How soon will it change your business?
 
REAL ROI
Intarka's ProspectMiner runs time-saving lead searches on the Web.
 

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