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Proactive customer service respects customers, and is a well-suited convenience that fits customers’ busy lifestyles and reliance on technology to help them remember critical events.

Download this month’s installment and find out how your company can provide proactive customer service which will lower your costs, and drive higher customer satisfaction.

You will receive:

  • Dialers Don’t Do Digital. How to use multi-channel proactive engagement to reach consumers, while lowering costs - Sponsored by Nuance
  • “Wait! We’re On the Way!” Prevent inbound calls and customer no shows with proactive ETA insight - Sponsored by Glympse

Better customer satisfaction and lower costs. Why not start now?

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