Biographical Information
Katherine Kostereva

Katherine Kostereva is CEO and managing partner of bpm’online (www.bpmonline.com), a leading business process automation platform, focused on accelerating marketing, sales, service, and strategic applications for midsize to enterprise companies.

Fifteen years ago, Kostereva cofounded bpm’online as a small European start-up with five people on board and without any external funding or venture capital. Today, bpm’online is a global software company with offices around the world and a team of 700-plus engaged professionals dedicated to creating impeccable products. Bpm'online is the winner of many prestigious industry awards, including ISM Top 15 CRM Software, CRM Watchlist, CRM Market Leaders Awards, and the 2017 ROI Award, among others. Bpm’online was positioned as a "leader" in the Forrester’s CRM Wave for Mid-sized suites, was a leader in Nucleus Research’s 1h 2017 Technology Value Matrix for Customer Relationship Management (CRM), and can be found in a vast number of CRM industry reports by Gartner, Forrester, and other leading research firms.

With over 15 years of experience in helping businesses build long-lasting relationships with customers, Kostereva has always had a clear and solid vision of the CRM market and business development. She strongly believes that BPM and CRM synergy brings exceptional value to the software users. That is why she has chosen the business course of creating a process-driven CRM with sound marketing, sales and customer service capabilities delivered via a single platform on an engaging interface.

Articles By Katherine Kostereva
Artificial intelligence can seem like science fiction, but the technology has plenty of good—and current—use cases in marketing, sales, and service.
Posted 10 Nov 2017
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