Biographical Information
Anthony Smith is the CEO and founder of Insightly. He built the first version of Insightly in six months after identifying a market need for a CRM solution focused on small business. He has previous experience designing and building customer relationship management software for enterprise use. Prior to Insightly, Anthony worked as a consultant for IBM and as a software engineer for global mining consultancy Snowden.
Articles for Anthony Smith
The CRM State of the Union: It’s Time for Empathy with the Customer
20 Oct 2017
With consumers now in control of the conversation, businesses must start approaching the customer as a lifelong relationship that needs to be nurtured.