Biographical Information
Brian Wilson is chief customer officer at Zenoss and holds a bachelor of science in aerospace engineering from the University of Texas. He can be reached at bwilson@zenoss.com.
Articles for Brian Wilson
Enterprise Technology Is a Lot Like Rocket Science (Yes, Really)
15 Jun 2017
Achieving customer success means understanding the problem, planning for the right outcome, and then delivering and tracking the results—not at all different from what a rocket scientist does.