Biographical Information
Articles for Julie Knudson
The 2018 CRM Service Elite Customers: athenahealth
01 Apr 2018
athenahealth improves its prognosis with Salesforce Service Cloud
The 2017 CRM Market Elite Customers: Elements Financial
28 Aug 2017
Elements Financial meets evolving needs with Salesforce.com's Sales Cloud Lightning
InMoment Helps Solarity Gather Timely Feedback
26 May 2017
The platform's listening posts enable the credit union to create member-centric services
TechStyle Gets NICE with Its Employees
28 Apr 2017
An agent engagement tool and precise staff forecasting provide a path to better experiences for employees and customers