Biographical Information
Michelle Thomas

Michelle Thomas is director of integrated marketing at Elicit, where she specializes in transforming siloed consumer experience and marketing efforts into customer-centric ecosystems. Partnering with analysts and technologists, she helps teams leverage consumer data and insights to curate better customer experiences. Before joining Elicit, Thomas leveraged her deep experience in e-commerce, digital marketing, and brand marketing across retail, hospitality, and consumer goods, working on brands including Expedia, Zappos, Philosophy, and MGM Grand.

Articles By Michelle Thomas
What is the right way to track CX? The best solution(s) will strike a balance between simplicity and usefulness.
Posted 28 Mar 2017
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