Biographical Information
Andrew Anderson

Andrew Anderson is a lead instructional designer at HighPoint Global. His more than 12 years of educational experience as a teacher and administrator in both secondary and postsecondary education in Indiana and New York City lends him a unique perspective in designing multichannel learning experiences. As a data-driven instructional designer at the company, Anderson leads the development of virtual or instructor-led courses as well as curriculum redesigns for contact center training programs.

Articles By Andrew Anderson
Create an environment that gives reps the confidence to help customers at any touch point.
Posted 05 Jan 2017
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