Biographical Information
Rick Parrish

Rick Parrish is a principal analyst serving customer experience (CX) professionals at Forrester. Based in Washington, D.C., Parrish has more than 14 years of experience in government analysis and developing successful and innovative customer experiences.

Articles By Rick Parrish
Federal agencies trail the private sector
Posted 01 Dec 2016 [December 2016 Issue]
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