Biographical Information
Yvonne Ba

Yvonne Ba is senior manager, product marketing, at Genesys, providing the marketing strategy, awareness, sales enablement, and engagement for next-generation innovations and contact center capabilities.

Articles By Yvonne Ba
You can't do a jigsaw puzzle without the box; likewise, you can't satisfy today's omnichannel customer without a sound strategy.
Posted 09 Jul 2015
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us