Biographical Information
Michael Vickers

Michael Vickers is the executive director of Summit Learning Systems and the author of Becoming Preferred: How to Outsell Your Competition.

Articles By Michael Vickers
Different customer cohorts don't all speak the same language, or react to the same messages
Posted 27 Mar 2017 [April 2017 Issue]
Go beyond contact information to connect with clients on a deeper level
Posted 14 Sep 2016
A big part of your core strategy? Staying on top of all of your clients' needs
Posted 01 Jun 2016 [June 2016 Issue]
For peak efficiency, your enterprise solution needs to wear many hats
Posted 01 Sep 2015 [September 2015 Issue]
Empower collaboration to create customized experiences
Posted 29 May 2015 [June 2015 Issue]
Understand to be understood.
Posted 01 Jun 2014 [June 2014 Issue]
Use your CRM technology to exceed expectations and build trust.
Posted 01 Feb 2013 [February 2013 Issue]
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