Biographical Information
Justin Lemrow

Justin Lemrow is the director of continuous improvement at Contact Solutions, managing the practice that focuses on two core objectives: increasing customer satisfaction and automating more transactions across customer solutions. He has more than a decade of process improvement experience in the telecommunications and technology sector, leveraging consulting experience at Accenture and driving operational efficiency at Sprint-Nextel.

Articles By Justin Lemrow
Analytics and process improvement put you in control of customer experience.
Posted 09 Nov 2012
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us