Biographical Information
Carol Borghesi

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Telecom consultant Carol Borghesi has more than 30 years' experience helping companies address customer experience and customer advocacy issues. She is founder and principal of Customers First Culture, a consulting firm that helps companies put customers at the heart of what they do. Previously, she has held positions at Canadian telecom company TELUS, British Telecom, and Bharti Airtel.

Articles By Carol Borghesi
Treating mobile as an afterthought is not an option.
Posted 12 Oct 2012
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