Rob Howard (RHoward@telligent.com) is the founder and chief technology officer of Telligent, an enterprise collaboration and community software company. Howard oversees product development and the company's technology roadmap. Prior to starting Telligent, Rob contributed to the development and adoption of Microsoft's Web platform technologies, helping to create and grow the innovative ASP.NET community. He continued his vision for customer engagement in 2004 with the founding of Telligent, which was first-to-market with integrated online community software. Furthermore, Howard understood early the value of community analytics, and Telligent was also first-to-market with an application to address this need. For more information, visit www.telligent.com.