Biographical Information
Kyle LaMalfa
best practices director and loyalty consultant, Allegiance

Kyle LaMalfa (kyle.lamalfa@allegiance.com) is best practices director and loyalty consultant for Allegiance (www.allegiance.com), a provider of software for Voice of the Customer (VOC) and feedback management. Allegiance's offerings help organizations grow the loyalty and engagement of customers and employees alike.

Articles By Kyle LaMalfa
Feedback can improve your business — if you know how to listen.
Posted 11 May 2010
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