Biographical Information
Bob Livingston

Bob Livingston, formerly head of sales at Unilever's The LiptonCompany, is the founder and CEO of REL Communications, a consultingfirm that moderates the Client Service Advisory boards. He also leadsservice-based cultural transformations within the companies with whichhe consults. His book, How You Do...What You Do, is available from McGraw Hill (www.mhprofessional.com/product.php?isbn=0071592784).

Articles By Bob Livingston
Good service helps make you recession-proof.
Posted 21 Aug 2008
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