Productivity suites such as Office XP present users with easy to understand knowledge management tools paired with programs they already use daily in the office.
Posted 20 Nov 2001
Joseph Batista, director of enterprise and Internet initiatives at Compaq Computer Corp., is leading a unique sales approach, which dispenses knowledge to help businesses grow.
Posted 06 Sep 2001
New computers as light as 3 pounds-so-called ultralights or ultraportables-can handle for the most demanding PC applications, while more KM applications are appearing that run on personal computers, including ultraportables, rather than requiring a server connection.
Posted 02 Aug 2001
Yvette Burton, a social scientist with IBM's Institute for Knowledge Management in New York, managed to stay awake and online through about two-thirds of the three-day WorldJam forum she facilitated.
Posted 16 Jul 2001
This Q&A with Verna Allee, president of Integral Performance Group, accompanies the "Movers & Shakers" article from the July 2001 edition of Knowledge Management magazine.
Posted 20 Jun 2001
The Internet is constantly changing and that often means missing links and changed URLs--a shocking experience if you're looking for a valued source. And a bookmark is little help when the dreaded 'file not found' error is all it leads to. Fortunately, personal Web capture tools can keep pages from being swallowed up and available to be accessed anytime.
Posted 31 May 2001
In its tumultuous 40-year history Best Buy has seen the best of times and the worst of times. With its KM implementation, it is hoping to capture its best practices for all times.
Posted 23 May 2001
This Q&A with storytelling guru Steve Denning was written to accompany the feature story, "Once Upon an Enterprise," in the May 2001 issue of Knowledge Management magazine.
Posted 19 Apr 2001
Communispace's role-based virtual community solution adds idea generation to knowledge sharing.
Posted 16 Feb 2001
Online knowledge-based communities encourage people to come together to share knowledge in a unified space
Posted 12 Dec 2000
Speech recognition technology has many potential applications in sales and marketing--including some you probably haven't thought of.
Knowledge Management magazine Editor at Large, Steve Bath, establishes a working definition of KM for the CRM community.
Posted 04 Jul 2000
Xerox's Eureka knowledge management system allows field service technicians to share solutions to problems that aren't covered in the company's documentation.
Posted 02 Jun 2000
If you are reading these words, you are a knowledge worker. If you are a knowledge worker, there are things you need to know...
the attempt to define km can help you add value to your enterprise relationships.
In step with knowledge management's thought leaders.