Biographical Information
Anna Convery

Anna Convery is the executive vice president of strategy for OpenSpan, a provider of desktop automation and desktop analytics solutions that improve performance, drive revenue, and increase efficiencies in contact center, back office, and retail storefront environments. She previously held senior executive roles at NICE Systems, ClickFox, and Nexidia, as well as global marketing and business development roles with IBM, Jacada, and Unibol.

Articles By Anna Convery
Stay ahead of the pack by keeping your customers happy.
Posted 11 Jan 2016
Leave decision making to humans, but automate (or eliminate) the processes that lead up to it.
Posted 10 Jul 2015
Gain more value from employees and customers with gamification processes.
Posted 01 Nov 2013
Unearthing the gems.
Posted 01 May 2007
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