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Biographical Information
Lori Wizdo
vice president, marketing, Knoa Software

Lori Wizdo is vice president of marketing for Knoa Software, a provider of end-user experience management solutions. Wizdo has worked in the enterprise software industry since 1979 for a diverse set of technology firms, ranging from startups to such global corporations as Unisys, NCR and BMC.

Articles By Lori Wizdo
Illuminating the agent/customer interaction.
Posted 06 May 2009
A new measurement can provide the power to explain what went wrong.
Posted 25 Jan 2008
 
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